How Verity works in Slack
Everything she does, how to trigger it, and what happens. Anyone in the workspace can use the everyday ones; the owner sets things up and decides what is saved.
Every day
Anyone, in any channel she is in, or by direct message.
| Say or run | What happens |
|---|---|
@Verity then a question | She answers from the facts that channel may see and names the topics she used. In a DM she sees what your channels already show you. |
fact: at the start of a message | She drafts it as a fact card in the thread: title, one line, Looks right, Not quite, See full wording. Confirmed cards go to whoever decides that stack. Also new fact: or add a fact:. |
| Drop a PDF or Word file with a word about it | She extracts the claims and drafts them for the same review. |
@Verity add a task, contact, note, or remind me on Thursday | Done in NOAN, attributed to you, capped per person per day. |
| Say something that contradicts a saved fact | One reply in the thread with Draft an update or It is fine as is. A thought about a fact becomes a note on it, marked with a memo reaction. |
/verity checks off for me | Your own messages are no longer checked. on for me restores it. |
| Looks right on a meeting or conversation card | Anyone in the channel can confirm; the person who decides that customer’s stack saves it. |
Setting up a channel
The owner, in the channel.
| Say or run | What happens |
|---|---|
@Verity with nothing else, or /verity channel, or the button when she joins | The setup form: what the channel is for (the team, or a customer with name and email domains), who decides facts there, which stacks she must not see. The first save makes it her home channel. |
/verity customer set Ledgerline ledgerline.io | Binds the channel to a customer. Meetings and facts about them go to the Customer: Ledgerline stack. /verity customer off removes it. |
/verity scope hide Operations | Hides a stack here; facts in it are never read or shown in this channel. show reverses it, /verity scope lists and offers the picker, /verity scope default hide sets the workspace default. A customer's stack is visible only in its own channel and the home channel unless you show it elsewhere on purpose. |
/verity delegate @person Customer: Ledgerline | That person decides and saves facts for the stack or topic named, without the owner. /verity delegate remove takes it back. |
/verity structure allowed, approval or off | Whether facts may create new topics and stacks here: freely, with your approval, or not at all. |
/verity checks on or off | Fact checks for the whole channel. |
/verity harvest on or off | In a customer channel: durable statements about the customer are proposed as facts once a day, or when five have gathered. |
Meetings and customers
The owner connects; then it runs on its own.
| Say or run | What happens |
|---|---|
/verity granola connect | Paste a Granola workspace API key once. Every fifteen minutes new meetings are read: external attendees become contacts with the meeting memo, and a meeting whose attendees match a customer channel is proposed there as one message with a card per fact. |
| A meeting with no matching customer | The owner gets a DM asking which customer, with a button per channel. Nothing is posted by guess. |
/verity granola network off | Stops the contact sync; meetings are still proposed. /verity granola shows status, off removes the key. |
Work on the board
| Say or run | What happens |
|---|---|
Tag a NOAN task Verity | She works it every few minutes, asks the owner one question in a DM thread when she needs to, and parks it for a person after three attempts. |
/verity pause and resume | Stops every write to NOAN until resumed; she still answers from facts. |
The owner’s inbox
| Say or run | What happens |
|---|---|
| Facts waiting for you | One direct message that updates in place: every fact waiting for a decision, Review and Review all, topics that need a home. |
| Weekly: facts nobody has looked at in ninety days | In the same inbox, with Still right or Ask them. |
/verity digest on | A weekly post in the home channel: facts saved, by whom, new topics and stacks. |
Interviews, when you want them
| Say or run | What happens |
|---|---|
/verity start | Optional. Choose topics and teammates; she interviews each person in a thread and each answer that holds a fact becomes a card. |
/verity interviews, /verity interviews add @person | Opens the threads, or adds someone to them. |
/verity refresh | Re-reads the facts from NOAN after changes made elsewhere. |
Connection and partners
| Say or run | What happens |
|---|---|
/verity connect | The private page to paste or replace your NOAN General API key. Disconnect is on the same page. |
/verity partners setup | Partner Briefs: add a Partner key limited to the stacks you would share. Then @Verity connect us with mira@ledgerline.io sends a request the other owner accepts in their Slack. Coming to pilot workspaces first. |
Verity is NOAN's agent. Keys are stored encrypted and never shown in Slack.Help: verity@getnoan.com